Returns & Exchanges
We want you to be completely satisfied with your Melissa Odabash purchase, which is why we offer a 14-day return window for all unworn items with original tags and hygiene liners intact. Please ensure all returns are requested through our online portal to ensure a smooth and timely refund process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all designer tags, gold hardware protectors, and hygiene seals remain attached and undamaged.
- 3.Label and Ship
Print your prepaid shipping label generated from the portal and drop off the package at your nearest authorized courier location.
- 4.Quality Check and Refund
Once our warehouse receives and inspects your return for quality compliance, your refund will be processed to your original payment method within 7-10 business days.